Terms of service
Welcome to Prestiiva. By accessing our website or placing an order with us, you agree to be bound by the terms and conditions set out on this page. Please read them carefully before using our website or purchasing any product from our store.
These terms apply to all visitors, customers, and users of our website. If you do not agree with any part of these terms, you should not use our website or buy from our store.
General Conditions
We reserve the right to update, change, or replace any part of these terms at any time. It is your responsibility to check this page regularly for any changes. Your continued use of the website after updates are posted means that you accept those changes.
We may modify or discontinue products, services, or website features at any time without prior notice. We are not responsible for any delay, interruption, or unavailability caused by technical issues or circumstances beyond our control.
Products and Orders
We make every effort to present our products accurately, including descriptions, images, and pricing. However, minor variations may occur, especially for customized or digitally programmed products.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order if there is an issue with payment, product availability, suspected misuse, or incorrect customer information.
Custom Products
Some Prestiiva products may be personalized, programmed, or configured for a specific customer need. Because of this, customized items may not be eligible for return once production, setup, or shipping has begun, unless the item is damaged, defective, or incorrect.
It is your responsibility to provide accurate information when placing a custom order, including links, contact details, or any other setup instructions needed to complete your product correctly.
Pricing and Payment
All prices are listed on our website and may be changed at any time without notice. The price shown at checkout is the price you will be charged, unless there is a technical or billing error.
Payments must be completed using the payment methods available at checkout. We may use third-party payment providers to process transactions securely. We do not store your full card details on our servers.
Shipping
Shipping times are estimates and may vary depending on destination, courier performance, customs processing, or other external factors. Once an order has been shipped, delivery timing is managed by the carrier.
We are not responsible for delays caused by shipping companies, customs procedures, incomplete addresses, or events outside our control. Please make sure your shipping information is accurate before placing your order.
Support and Use of Our Website
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or interfere with the site or its services. You also agree not to copy, resell, or misuse our content, product images, branding, or website material without permission.
Any misuse of our products, website, or support system may result in order cancellation, account restrictions, or refusal of service.
Intellectual Property
All content on this website, including product designs, text, branding, images, graphics, and layout, belongs to Prestiiva or is used with permission. You may not reproduce, modify, distribute, or exploit any part of the website without our written consent.
The names, logos, and trademarks used in connection with third-party services remain the property of their respective owners.
Limitation of Liability
We do our best to provide high-quality products and accurate information, but we do not guarantee that our website will always be free of errors or interruptions. To the fullest extent permitted by law, Prestiiva is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability for any claim related to a purchase is limited to the amount paid for the product in question, unless otherwise required by applicable law.
Governing Law
These terms are governed by the laws applicable in the country where our business is registered and operated. Any dispute relating to these terms or to the use of our website will be handled under the appropriate legal framework for that jurisdiction.
Contact Us
If you have any questions about these Terms of Service, please contact us at contact@prestiiva.shop or support@prestiiva.shop. We are happy to help clarify any part of these terms before or after your purchase.