FAQ

If you have questions about our NFC cards, setup process, or how our products work, you’ll find the most common answers below. We created this page to help you understand our products more clearly and make your shopping experience as simple as possible.

How do your NFC cards work?

Our NFC cards are designed to open a specific digital destination when tapped with a compatible smartphone. Depending on the product you choose, the card can direct customers to a Google review page, a WhatsApp chat, an Instagram profile, a TripAdvisor page, or a website link.

The process is quick and natural for the user. A customer simply brings their phone close to the card, and the connected page opens instantly. For added convenience, many setups can also include a QR code as an alternative access method.

Do customers need an app to use the card?

No, customers do not need to install any app to use the card. The interaction works directly through compatible smartphones with NFC enabled, which makes the experience faster and easier for both businesses and their customers.

If a device does not use NFC, the QR code can offer another simple way to access the same destination. This helps make the card practical across a wider range of customer devices.

What can I link my card to?

You can link your card to the destination that best fits your business needs. This may include a Google review page, WhatsApp contact link, Instagram profile, TripAdvisor listing, business website, booking page, landing page, or another approved custom link.

This flexibility makes NFC cards useful across many industries and customer touchpoints. Whether you want more reviews, more direct conversations, or more traffic to your online presence, the card can be adapted to support that goal.

Are your NFC cards suitable for all businesses?

Yes, our NFC cards are suitable for many types of businesses that want to make customer interaction faster and more convenient. They are commonly used by restaurants, cafés, hotels, salons, clinics, retail stores, service providers, creators, and event-based businesses.

They work especially well in places where customers are already engaging with your brand in person. By reducing friction, the card helps turn those moments into real digital actions.

Can I customize my NFC card?

We offer customization options to help your card feel more aligned with your brand. Depending on your setup, this can include the linked destination and the overall card presentation.

Our goal is to provide a product that feels both useful and professional. A well-presented NFC card does more than function correctly; it also reflects the quality of the business using it.

Is the card easy to set up?

Yes, the setup process is designed to be simple and straightforward. Once the required link or destination is confirmed, the card can be prepared for its intended use.

We aim to make the process smooth for business owners who want an easy solution without technical complexity. If support is needed, our team is available to help guide the setup experience.

Can I use the card in multiple places?

Yes, many businesses use NFC cards at different customer touchpoints to improve visibility and convenience. A card can be placed at a reception desk, checkout counter, restaurant table, front desk, event booth, or another area where customers naturally interact with your business.

Using multiple cards can help you increase the number of opportunities customers have to take action. This is one reason why multi-card bundles are often a practical option for business use.

What if I need help with my order?

If you need help with your order, product selection, or setup, you can contact our support team directly. We believe clear communication and reliable assistance are an important part of the customer experience.

Our goal is to make sure you feel confident before and after your purchase. Whether you have a simple question or need guidance choosing the right NFC solution, we are here to help.

Still Need Help?

If your question is not answered on this page, please contact us and our team will be happy to assist you. We want every Prestiiva customer to have a clear, simple, and professional experience from first visit to final use.